Terms & Conditions
Effective Date: July 18, 2026
Welcome to Tana Bana ("we," "our," or "us"). These Terms & Conditions govern your use of TanaBana.pk and the purchase of products from our website. By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
Acceptance of Terms
By using TanaBana.pk, you confirm that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy and any other policies published on our website.
Eligibility
To place an order on our website, you must:
- Be at least 18 years of age or use the website under the supervision of a parent or legal guardian.
- Provide accurate, complete, and up-to-date information when placing an order.
Products and Availability
We strive to ensure that all product descriptions, images, sizes, and prices are accurate. However:
- Product colors may vary slightly due to screen settings and lighting.
- All products are subject to availability.
- We reserve the right to discontinue or modify any product without prior notice.
Pricing
- All prices displayed on TanaBana.pk are in Pakistani Rupees (PKR).
- Prices may change at any time without prior notice.
- Applicable taxes and delivery charges, if any, will be displayed during checkout.
Orders
Once you place an order:
- You will receive an order confirmation.
- We reserve the right to accept, reject, or cancel any order at our sole discretion.
- Orders may be canceled due to incorrect pricing, product unavailability, suspected fraud, or inaccurate customer information.
Payments
We offer secure payment methods for customers in Pakistan.
By making a purchase, you agree that the payment information you provide is accurate and authorized for use.
Shipping and Delivery
We aim to process and dispatch orders as quickly as possible. Delivery times are estimates and may vary due to:
- Courier delays
- Public holidays
- Weather conditions
- Remote delivery locations
Tana Bana is not responsible for delays caused by third-party courier services once an order has been dispatched.
Returns and Exchanges
Returns and exchanges are subject to our Return and Exchange Policy. Customers are encouraged to review the relevant policy before making a purchase.
Customer Responsibilities
By using our website, you agree to:
- Provide accurate information.
- Keep your account information secure.
- Not misuse or interfere with the website.
- Not attempt unauthorized access to our systems.
- Use the website only for lawful purposes.
Intellectual Property
All content available on TanaBana.pk, including but not limited to:
- Logos
- Product images
- Graphics
- Text
- Website design
- Icons
- Branding
is the exclusive property of Tana Bana and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without our prior written permission.
Limitation of Liability
To the maximum extent permitted by law, Tana Bana shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business opportunities
- Website interruptions
- Technical issues beyond our control
- Delays caused by third-party service providers
Our total liability shall not exceed the value of the purchased product.
Privacy
We respect your privacy. Any personal information collected through TanaBana.pk is handled in accordance with our Privacy Policy and is used only for processing orders, providing customer support, and improving our services.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Pakistan.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on TanaBana.pk.
By using TanaBana.pk, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. We appreciate your trust in Tana Bana and are committed to providing you with a secure, reliable, and enjoyable shopping experience.